Sustainability goals

Sustainability goals2021-2025/2050

    Environmental

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    NET-ZERO EMISSIONS

    by 2050.

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    REDUCE BY 52%

    our absolute scope 1 and 2 GHG emissions by 2030 from a 2019 base year.

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    REDUCE BY 14%

    our absolute scope 3 GHG emissions by 2030 from a 2019 base year.

    Social

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    ZERO TOLERANCE

    for human rights violations in our operations and supply chain.

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    INCREASE TRAINING

    in basic digital skills

    that allow users to communicate and access public, commercial, and financial services online.

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    INCREASE TRAINING

    in digital skills to improve employment

    opportunities across different sectors, promoting entrepreneurship and the growth of small businesses.

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    INCREASE TRAINING

    on technical digital professions

    and higher-level skills.

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    INCREASE TRAINING

    in digital skills and online safety

    for children and teenagers.

    Employees

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    ZERO FATALITIES

    in our workforce and contractors.

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    CERTIFY 100%

    of our subsidiaries in occupational health and safety (ISO 45001) by 2025.

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    EVALUATE 100%

    of our senior managers

    through 360˚ assessments every 3 years.

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    EVALUATE 98%

    of our workforce

    through performance assessments by 2030.

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    IMPROVE BY 1%

    the employee climate survey outcome, with an engagement rate over 90% every two years.

    Corporate Governance

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    ZERO TOLERANCE

    for corruption practices within the Company and in the supply chain.

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    EVALUATE 100%

    of our active business partners by 2025.

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    CERTIFY 100%

    of our subsidiaries in information security management systems (ISO 27001) by 2025.

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    TRAIN 100%

    of our active business partners in our Code of Ethics and Anti-corruption practices, and

    at least 50% trained in environmental footprint

    by 2025.

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    CONSISTENT INCREASE

    in Net Promoter Score compared with previous years and exceeding competition in all brands and segments.

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    Achieve 30%

    female representation on the Board of Directors of América Móvil by 2028.

    Objetivos de Sustentabilidad
    }

    Sustainability goals2018-2020

      Environmental

      Use 50% of clean energy sources and commit to optimize operations to minimize energy consumption (Considers renewable energy from the grid).

      Progress: The objective was achieved by 54%.

      108%

      0100%

      Employees

      Evaluate more than 80% of our employees.

      Progress: 94% evaluated (The figure excludes BBC Brazil, Nextel Brazil and Telmex).

      118%

      0100%

      Improve the score of the work environment survey from 78% to 80%, increasing participation from 87% to 89%.

      Progress: Score of 82.63.

      103%

      0100%

      Progress: Coverage of 93.26%.

      105%

      0100%

      Achieve zero fatalities.

      Progress: The objective was not achieved.

      0%

      0100%

      Social

      Increase by 20% the number of users in the different educational platforms of the Group, maintaining the average of 2.5 courses per user.

      Progress: 56% growth and 4.46 courses per user.

      280%

      0100%

      Increase the NPS by 1% in each country where we operate.

      Progress: The objective of 1% was achieved vs. the previous year, with a global NPS of 41.

      100%

      0100%

      Corporate Governance

      Align 35% of our suppliers with our Business Integrity Policy.

      Progress: Achieved with 62%.

      177%

      0100%

      Evaluate 100% of our Tier 1 suppliers in terms of sustainability.

      Progress: Advance of 79%.

      79%

      0100%

      Offer training to 30% of our local suppliers.

      Progress: Achieved with 51%.

      170%

      0100%

      CPSEO

      Título:América Móvil Sustainability goals and milestones
      Descripción:América Móvil promotes collaboration with different stakeholders to achieve their environmental, social, labor and corporate governance goals.
      keywords:sustentabilidad,america movil